In our islands, philoxenia (the Greek word for hospitality) is literally in our blood. Those of you who have been with us before, are aware of our firm dedication to provide a holiday experience like no other. Now, more than ever before, we also have a firm commitment to take all required measures to enable you enjoy your stay safely.
TRAVELLING TO THE AEGEAN ISLANDS BY AIR OR SEA
We would like to inform you that based on the Greek Government’s decision, all travellers to any Greek airport, port or land border, are obliged to have completed the special Passenger Locator Form at least 24 hours before their entrance to the country. The Passenger Locator Form (PLF) can be found here. Upon submitting the PLF, travellers will receive a confirmation email and one day before their arrival they will receive a personal QR code. This code must be presented, either via mobile phone or in printed form, at the borders upon arrival.
Please check the following websites:
All travellers during their holidays must comply with all necessary preventive hygiene measures (use of masks and social distancing).
ARRIVING AT YOUR DESTINATION
The Aegean islands are ready to welcome you, implementing all the necessary and obligatory protocols and measures issued by the Greek Government and the local authorities. The Greek national health system implements a thorough emergency plan, designating hospitals responsible for COVID-19 treatment. Moreover, the Greek government and the local authorities have designated at least one hotel in most destinations to operate as a Covid-19 special quarantine hotel. This hotel will be in a position to accommodate travellers with light symptoms who are not in need to be treated in a hospital.
Employees in the tourism industry in all our destinations have completed online training sessions for COVID-19 safety measures and are now accredited and ready to serve you. Local communities continue to implement physical and social distancing and are ready to offer the famous Greek hospitality to our guests!
In case you will get a transfer, all people in vehicle should wear a mask. Based on Greek Government’s decision having effect from November 30th until January 7th, taxis are allowed to carry only one passenger with an escort person. However, the above restriction does not apply to parents with minors.
Be assured that all vehicles will follow specific sanitization measures in order to safeguard your health and safety, according to Greek Government’s protocols.
DURING YOUR STAY
Following the Greek Government’s decisions, all accommodation units will maintain a travelers’ information log in full compliance with GDPR protocols. For the safety of our guests all accommodation public areas have been redesigned following social distancing rules and sanitization protocols. This of course applies to all outdoor pool and beaches, so that our guests can enjoy the famous Greek Sea & Sun with peace in mind.
Housekeeping will be enhancing daily cleaning and sanitizing procedures on accommodation properties, to ensure the safety and comfort of guests.
Please do not hesitate to ask your accommodation to inform you more specifically on all measures they are undertaking to safeguard your stay.
You may read here the detailed health protocols that apply for all hotels in Greece: http://www.visitgreece.gr/en/home/health_protocols_
All restaurants and bars will continue to operate under high standards of safety. According to the government guidelines, tables are placed only in outdoor or semi-outdoor areas, with a safe distance from each other, while a rule of one (1) customer per m2 of available outdoor space and one (1) customer per 2.2 m2 for indoor spaces is in place.
Until August 31st 2020 there is a ban of standing customers in all night centers (bars, clubs, live music centers, bar-restaurants, café-bars etc.).
From 11th to 24th of August, night centers will be open until midnight in Attica (including Saronic Gulf and Kythira island), Thessaloniki (and the wider area), Halkidiki, Eastern Macedonia, Thrace, Larisa (and the wider area), Volos, Katerini, Crete, Corfu, (including Othonoi, Ereikoussa and Mathraki islets), Mykonos, Paros, Antiparos, Santorini, Kos, Rhodes and Zakynthos.
The staff is required to wear a mask or face covering, while customers are advised to practice the same.
Archaeological sites and museums allow a specific number of visitors per hour to enter, while a particular procedure at the entrance and exit of visitors is also applied. It is recommended for the public to use masks, hand sanitisers and keep the indicated/prescribed distances.
You could also enjoy summer open-air cinemas, currently operating at a capacity limit of 75%, without a screening break (the canteens will be open throughout the screenings, in order to avoid overcrowding). There will be a vacant seat next to every two or four spectators (if applicable). All measures concerning the sanitation of premises, as well as social distancing at the counter will be in force and contactless transactions are advised. Pre-purchase of an e-ticket, where available, is also recommended.
FREQUENTLY ASKED QUESTIONS – TRAVEL Q&A
A: Updated information on the list of countries whose residents are allowed to travel in Greece can be found in https://greecehealthfirst.gr/ under the “I want to travel to Greece. Can I?” section.
A: All visitors from air, or sea, will be subjected to random tests or rapid tests upon arrival to the country. After being tested, the passengers will be free to move to their final destination and have to be self-isolated for 24 hours. In the event of a positive result, they will be contacted. However, due to the imposed lockdown witch is in effect until January 7th, domestic flights are permitted only for essential travel eg. return to the permanent residence place, family reasons, business, health.
A: Only travellers who carry a certificate of negative RT-PCR test will be allowed to enter the country. This certificate should be written in English and state the name and passport or ID number of the person.
Please bear in mind that sample testing is a mandatory element of the entrance procedure.
For more information please visit:
A: The use of a face mask is COMPULSORY in all indoor and outdoor areas, including the public transport means.
A fine of €300 is payable for not wearing a mask.
A: Yes. From 1st July all resort hotels are allowed to operate in compliance with specific hygiene protocols.
A: The Ministry of Tourism has a plan of audits and we encourage all enterprises to seek third party accreditation. We have also set up a training and information website for employees and owners in order to ensure that the knowledge of the protocols is disseminated in a timely and responsible manner. Finally, we have established steep fines for those neglecting their duties. In case of complaints, visitors can call the four-digit number 1572 of the Ministry Tourism.
A: As of November 30th until January 7th, all restaurants, cafes, bars, recreation and culture venues are closed. Delivery and Takeaway are allowed. Hotels’ bars and restaurants are allowed to service their customers.
A: Due to the imposed lockdown until January 7th, domestic flights are permitted only for essential travel eg. return to the permanent residence place, family reasons, business, health.
The use of mask is mandatory on all public transport (metro, buses, trolleybuses etc.) and taxis. A fine of €300 is imposed for not wearing a mask.
According to the Greek General Secretariat for Civil Protection, only one escort per passenger is allowed during the daytime by using code 4 in the relevant movement declaration either sent by SMS at 13033 or marked in the handwritten movement certificate type B found in https://www.gov.gr/. Τhere is a traffic ban in effect from 22:00 to 05:00. Passengers can still travel normally to/from the airport during these hours with the necessary travel documents. Escorts are not allowed during these hours, so passenger should travel either by his own means or use Public Transport or Taxi.
The above restriction does not apply to parents with minors.
A: The Greek state will cover expenses related to hospitalization of visitors suffering from Covid-19 symptoms.
A: In the event of a confirmed infection, close contacts of the case will be transferred to a separate quarantine accommodation at the expense of the Greek state. Remaining guests will continue their holidays.
A: Greece will cover transfer to hospital and medical costs as well as stay in quarantine hotel if needed. We urge airlines travel agents and hotels to offer maximum flexibility during this time of customer and regulatory uncertainty.